Refund policy

Last updated: 14 November 2026

If HowItReels is not right for you, ask for a refund within 14 days of purchase — no questions asked. Write to us in the support chat with your order number (it is on your Dodo receipt) and we will refund the full price.

How refunds are paid

Payments are processed by our reseller and Merchant of Record, Dodo Payments. Refunds go back to the original payment method; how fast they appear depends on your bank (usually 5–10 business days).

After a refund

Your licence key is deactivated for future updates. Please delete the software.

Contact

Email: [email protected] · Live chat: open the support chat (also on every page, bottom-right) · Community: Discord. Billing questions can also go to Dodo Payments via your receipt email.